I applied through an employee referral. The process took 2 weeks. I interviewed at SupportYourApp (Cape Town) in Oct 2023
Interview
Interview was done with a Webcam online via Google meets. Interviewer was kind and friendly, and helped me feel comfortable and at ease. The interview process was straightforward and the tests were easy to understand and complete.
Interview questions [1]
Question 1
Why did you choose to apply for a customer support position?
I applied online. I interviewed at SupportYourApp (Johannesburg) in Jan 2026
Interview
AI interview with a bot. Typical questions you’d find in a human interview, it asks you series of questions about your self, previous work experience and technical questions. Only weird thing is that it talks over you, each time you take a thought on how to answer a question it assumes you’re done then asks you another question
Interview questions [1]
Question 1
How do you handle customers’ sensitive information?
It went really well. The HR was kind and nice. Everything went smoothly. The second stage is still to come but I hope it will go well as well. I like the opportunity to practice my English with native speakers on a daily basis.
