I applied through an employee referral. I interviewed at SupportYourApp (Belgrade) in Oct 2023
Interview
Interview is in three stages:
1. Recording video and answering questions
2 Test on English knowledge
3 Talk with HR abou your prior experiences and rolplay on customer support
The interviews are easy bu the whole proces can take a few weeks
You get an impression that nobody actually read your resume. You have to explain what you did twice for screeners and the technical interview. You do take the test in between, but the test is irrelevant to the process, because they will let you know that you are under qualified after the technical interview that takes place after the test.
Long, some tests for language and to check your laptop and internet pretty easy, then did an AI interview where i was asked a lot of different questions.
received a rejection after a few days.
Interview questions [1]
Question 1
Q: previous experience?
Q: why did you leave the previous company?
Q: Any trips or relocation plans?
Primeiro eles pedem para você responder 8 perguntas em videos dentro da plataforma deles. Depois testes de idioma e responder um email de um cliente fictício. Muito atenciosos, bem explicativos e praticos.
