T-Mobile Technical Support Specialist interview questions

I received a email from a recruiter via Indeed a invitation to an open house event. I did assessment and app at home. The open house was very informative and gave us what T-Mobile was about in a nutshell and if it would be a great fit . After the video we the. Went on a tour for the people who wanted to and had the option of doing the assessment at the facility.After I did that they immediately set me up with a phone screen there in the facility in one of the HR offices,it went well about a 30 minute phone call then next day face to face it was great . You go through a process.. Everything is updated via the website if you want to know the progress. I received a background check day after interview and then maybe 3days later it told me I was complete and would receive and offer along with compensation package. I'm excited !! 8 weeks training don't know my pay yet but it's btw 14.50 and 17.50 so it worth the process!

Interview consists of going over previous work experience, general "how would you handle" scenarios, and finally a role play run through--the hiring interviewer would call on the phone and present a problem that needed to be fixed. They provide plenty of push back on the call and you have to use the resources given and your own creativity to find a resolution.