TP Customer Service Representative interview questions

The first interview is a screening. The second interview is a group interview where the interviewer gauges among a panel of interviewees. They ask basic customer service-related questions and then run a mock call, asking each interviewee questions on how they would respond to the situation.

The Interview Process is so great. At first, I got nervous thinking about how will I answer all the questions that my interviewer would ask. But as I pass the assessment it increases my confidence and shows my skills and knowledge. The evaluation is quite hard but I barely passed all the assessments and interviews. The assessment and interview give me hints and illustrate what will be my job if I get hired and get the job offer.