TP Customer Service Representative interview questions

it was straightforward with minimal waiting time because there were many candidates coming for the interview, the recruiter wasn't paying attention when I was answering her questions and instead kept looking and typing on her laptop. and then told me the batch was completed and that I have no place so they'll contact me soon whenever a new batch is available

Easy questions, basically about personal skills and experiences. How will you handle an irate customer something like that. What will you do if the customer asked for a supervisor. How do you want your environment to be those kind of questions