Very short over the phone with HR, and just general questions asked. knowledge of the company their mission values and goals. You need to also know the basic customer service skills and show that you are detail oriented and have a willingness to learn.
No interview, if you passed the assessment then you get an offer. You will get an email about a group meeting (zoom) and from there you will accept the offer letter and sign the appropriate forms
I applied through an employee referral. The process took 2 weeks. I interviewed at TP in Jan 2023
Interview
first interview must be the initial interview you should pass it to move forward to the next interview then final interview after you pass the final interview you will get the Job offer.