It was a simple star method telephone interview. Everyone was very professional. The interview did not last too long, roughly thirty minutes. As long as you make sure to study the star method you should be good to go
Interview questions [1]
Question 1
Tell us about a time you dealt with a frustrated customer
Te dan la opción de mover la entrevista con el cliente final a otro día, si lo necesitas. Pero cuando lo haces, no responden y la entrevista se dan en el momento que no puedes
They ask about your hobbies, they ask you to talk in English and often in another idiom. I am talking about Teleperformance Portugal. They are very accurate regarding the proficiency on idioms.