Good. You need to talk a lot about your past experiences handling customers. Also explain the situation on how you handled things. Don’t forget to use STEM method and other various methods.
I applied through an employee referral. The process took 1 week. I interviewed at TP (Cebu City) in Feb 2025
Interview
First they called me and verified that i was applying, next was the assessment test which had 3 parts and was easy, next was the final interview which also has three parts the comprehension test, mock call, and random questions.
I applied online. I interviewed at TP (Athen, , Attika)
Interview
At first there is a test and video recording parts related to how well you know the language and then a part where they evaluate your skills in customer service. Then you will have a video call with HR.