I applied in-person. I interviewed at TP (Cebu City) in Jul 2024
Interview
Interviewer asked situational questions as well as asking about myself. Interviewer was professional and I like how it feels that she was really listening to my answers. Before I went through with this, I went through basic information about myself with another interviewer and a written exam for the account.
Interview questions [1]
Question 1
A customer asked about why his/her item was not delivered
I applied online. The process took 3 weeks. I interviewed at TP (Buenos Aires) in Feb 2024
Interview
Son tres entrevistas, una por zoom en la que te hacen un examen de comprensión en ingles. Luego dos entrevistas presenciales donde te hacen charlar en ingles y contar tus experiencias.
Interview questions [1]
Question 1
Describirte a vos mismo, contar sobre tu trabajo anterior y tu experiencia en atención al cliente.
Una pregunta que me hicieron fue ¿Crees que el cliente siempre tiene la razón?
The interview process was smooth. And the interviewee was friendly and they speak clear to understand. They usually ask if your confortable or feeling nervous and they make you calm when you get uncomfortable.