I applied in-person. The process took 2 weeks. I interviewed at TP (Taguig) in Jun 2022
Interview
First you'll undergo to assessment this assessment questions are a great start to understanding how your future agent will perform in real-life scenarios. If you passed the assessment you'll undergo to final interview they'll ask you set of questions and you need to answer it straight English. If you passed the final interview they'll call you for account validation this process is needed for them to know if you're qualified. If you passed the mock call then they'll give you schedule for your job offer and medical.
I applied through a recruiter. The process took 4 days. I interviewed at TP (Manila, ) in Jun 2022
Interview
Everything went smoothly and no problem at all, first some one called me for initial interview and next I've finish the assesment and after that a few days later some on called me for the final interview and after that they told about the medical, job offer and that's it .
It was a group interview and a waste of time. I wish they interviewed people individually instead of making each person wait. Very inconsiderate of job candidates time. I would only recommend it if you are desperate.