I applied online. The process took 1 week. I interviewed at TP (Lissabon, Lissabon) in Mar 2020
Interview
It was smooth and nice, very quick and easy to follow. Since it is an outsourcing company I had an interview with Teleperformance HR and then with some people from the company the actual work was and they were very nice. But I found out that the living conditions and all they offer at teleperformance is not so good. They don't tell the truth, they won't give you details and say that HR doesn't know about that
Interview questions [1]
Question 1
Salary expectations
Why I wanted to work for them
If I was able to work night shifts
What customer service experience I had
Issues I solved previously in customer service
Zoom call. Very friendly just one interviewer. I felt comfortable. There was a single interview and I was informed very quickly that I had been successful. Showing a friendly and positive attitude was essential.
Waited longer than anticipated, and was required to do a typing test/ background check without knowing ahead of time. Took about three hours total. It would have been nice to know ahead of time to clear my schedule.