I applied in-person. The process took 3 days. I interviewed at TP (Santo Domingo) in Apr 2018
Interview
They give you test in the computer. It asks you to write a short e-mail to a client, they test your grammar, vocabulary, english comprehension. Then they take you to a small room where you have a conversation and make you questions about youself, schedule availability and tell you the next step.
Interview questions [1]
Question 1
How did you hear about us?
Tell me a little bit about you
How would you say "no" to a client?
I applied through college or university. The process took 1 day. I interviewed at TP (Kairo, ) in May 2018
Interview
It was focused on acquired skills and future outlook. They did a good job on asking the important questions and not only were they professional, but also friendly. I've also noticed they were focusing on how you felt towards working there and that was something you don't see everyday in other organisations.
Interview questions [1]
Question 1
What made you interested in working in customer service?
I applied online. I interviewed at TP (Montreal, QC) in Sep 2017
Interview
Simple straight forward. Only had one interview it was by phone. I then received the job offer a few days later. Attended first training class for a third party company.