I applied through a staffing agency. I interviewed at TP (Mālād) in Sep 2023
Interview
The recruitment process is quite disappointing as there is no transparency regarding salary package.
Experienced Candidates are offered very low salary.
Even Ex Employees are not offered higher salary packages
Interview questions [1]
Question 1
They asked me to compromise with my last drawn salary
-The interview initially consist of intial telephonic screening which tests basic communication skills. - second round is online test which had email writing and typing test - third round is manager round where manher asked about introduction, languages that I know and why did choose this field and about customer service.
Interview questions [1]
Question 1
-intro -tell me about customer service -tell me why I chose this customer service field -what langaugaes can you speak.
I applied through an employee referral. I interviewed at TP (Gurgaon, Uttar Pradesh) in Jun 2023
Interview
Interview was done through phone call. It was easy and smooth. Asked answerable questions, not tough. The interviewer was friendly. I was nervous at first but the words came out naturally after 1-2 questions as they were basic questions.
Interview questions [1]
Question 1
- tell me something about yourself - why did you choose customer service - describe your last weekend in a minute - asked me if I like travelling and if so to describe my last trip