I applied online. The process took 2 weeks. I interviewed at TP (Bogotá, ) in Aug 2023
Interview
First three questions about general topics in English, afterwards on a second interview a role play was performed acting as a customer service representative. Additionally general questions about previous experience and preferred schedules
Interview questions [1]
Question 1
Have you worked in customer service before?
What English level do you have?
I applied online. The process took 1 day. I interviewed at TP (Santo Domingo) in Oct 2023
Interview
Fue completamente virtual. Solo tuve que realizar un par de exámenes (en total te tomas como 1 hr en completar todo), una llamada con la entrevistadora y una nota de voz.
Interview questions [1]
Question 1
Suelen preguntar si has trabajado en ventas antes, si tienes experiencia, si has trabajado en Teleperformance anteriormente, te preguntan un poco sobre tí y qué horario tienes libre.
I applied in-person. I interviewed at TP (Cebu City) in Jul 2024
Interview
Interviewer asked situational questions as well as asking about myself. Interviewer was professional and I like how it feels that she was really listening to my answers. Before I went through with this, I went through basic information about myself with another interviewer and a written exam for the account.
Interview questions [1]
Question 1
A customer asked about why his/her item was not delivered