TP Customer Service CSR interview questions

1. Got to know about the hiring from Toronto job fair in King Hotel downtown. A lady gave a walk-in interview slip with date and time of my convenience. Ask for more slips for your friends 2. Walk-in interview day 1: mass recruitment, expect lots of candidates around with a busy HR office like serviceontario. Made to fill-in some forms. Wait for typetest on computer, minimum qualifying speed is 35words per minute. You get 3 attempts, Aesop's fable paragraph. They use typingtest com On qualifying, they align 1st interview which is conducted in group. Expect to narrate your personal story and experience all infront of other candidates in a group. Gives me worst reflection of how a company doesn't value talent. Asked to wait and selected ones are informed on spot for next round which will be on a later date, likely next date. 3. Next day, the particular deal/ campaign you are aligned, you interview with it's Operations manager. General questions about your resume again in group. Mostly he spoke about his expectations and if we felt we fit in! He passed us all and congratulated and asked to wait outside. Outside an HR sets up some forms to sign and informs of further instructions on joining and form filling.

Foram vários testes visando identificar quais candidatos se adequavam ao perfil da vaga, levou bastante tempo, mas eles tinham toda e estrutura necessária o que foi muito bom.