TP Customer Service CSR interview questions

- First call with the recruiter (20min) - Online tests (1h30) - Second call with the recruiter. General talk about my motivations and skills. We did also a simulation of possible work scenarios (1h) - Third call with a colleague of the recruiter to test my English skills (10min) I didn't like the fact that I never had the chance to speak with someone from the Customer Service team during the recruitment process. The interview process was overall easy but quite long considering the type of job & salary they offer.

Interview started with a multiple choice paper, then a typing test requiring 35 wpm, then moved on with an interview with the accounts that they suspect might suite your expertise. I interviewed for Apple and Welcare