TP Customer Service interview questions

Prepare. Before the phone interview, you should prepare the interview questions you will ask. Consider questions that will serve as a base and can be expanded on if needed. Treat this experience like a face-to-face interview. A phone interview is a professional interaction and should be treated as such. ... Ask each candidate the same questions. Consider asking each candidate the same questions. This will allow you to know each candidate's strengths and weaknesses within the same area. Make sure the candidates are willing to follow company policy. ...