I applied online. The process took 1 day. I interviewed at TP (Dallas, TX) in Jan 2014
Interview
The hiring process was very basic and quick. First, was a group interview then it was a one-on-one interview with a hiring manager. Also had to take a basic skills test.
I applied in-person. The process took 1 day. I interviewed at TP (Killeen, TX) in Jun 2015
Interview
Walk in during walk in hours, ask to apply, sit down fill out application, turn application in, get 3 interviews that focus on your understanding and experience with customer service, take test, take typing test, get hired on the spot with a future training date for what ever campaign they assign you to.
Interview questions [1]
Question 1
The motto of the company for this particular campaign is "People helping people", what does that mean to you?
What does customer service mean to you?
Tell me about one time you went above and beyond in a previous work position.
How would you deescalate an angry customer?
I applied online. The process took 1 day. I interviewed at TP
Interview
They are quick ,they are all in a rush to get you in! They have no proper skills, its a store, people are in and out, scary that means their attrition must be horrible if they need to hire so many people all the time. Not a good experience!
Interview questions [1]
Question 1
Do you have a high school or GED , that's it!