I applied online. I interviewed at TP (Quezon City, National Capital Region) in Jan 2023
Interview
Fast hiring process. Recruiter is responsive. One day process based on my experience here in Teleperformance but they didn't process my BIR form while I'm employed by them everything went good recruiters are nice and awesome.
Interview questions [1]
Question 1
Tell me about yourself and what is customer service representative
I applied online. I interviewed at TP (Ottawa, ON) in Sep 2022
Interview
It was an online assessment where you answer several questions. Audio and typing ability assessment. They also test your internet download and upload speed. There was no interview and I got the job
I applied through a recruiter. The process took 1 day. I interviewed at TP (New Cairo) in Jun 2023
Interview
it was straightforward with minimal waiting time because there were many candidates coming for the interview, the recruiter wasn't paying attention when I was answering her questions and instead kept looking and typing on her laptop. and then told me the batch was completed and that I have no place so they'll contact me soon whenever a new batch is available
Interview questions [1]
Question 1
How to handle an angry customer why I want to work as a customer service agent/representative.