TP Customer Service Representatives interview questions

I had a friend that was already working here. He referred them to contact me. They called that day and wanted to set up an interview. I went in a couple days later. I had to take a couple tests about the job to see what I knew. I had an interview with one of the head recruiters that day and they wanted to set up an interview with a supervisor. I went back a few days later and the supervisor went over everything from my interview with the recruiter. He also tested my knowledge on computers. The recruiter was very friendly and knew what she was doing and asking for the company. Same with the supervisor even though I felt more intimated haha. Overall, the people are very friendly and hard working.