The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Accepted offer
Positive experience
Easy interview
Application
I applied online. The process took 5 days. I interviewed at TP (Newry, Nordirland) in Aug 2016
Interview
Applied for the job and randomly got a phone call interview a couple of days later. The phone interview just asked about your experience's and a few general questions then if you pass you're invited to a group assessment.
Group assessment consists of filling out forms, giving a small presentation, a maths test, a test listening to calls and picking up info, computer test and spelling test. All very easy although one or two spellings could catch you out.
Lastly a mock customer phone call is done between you are the person running the group assessment.
If you pass this interview you get a phone call with a few more questions when you get home and there you will find out if you have the position.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management