Same as other Call Center Interviews. I applied but they priority now are those who can do shifting schedules. Glad the one who called me says she'll message me if they have available slots for a particular Day/Evening Shifts.
Interview questions [1]
Question 1
*Previous Work
*Any Background in CSR
*Can you start ASAP
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.
TP Customer Service Representative Interview Questions | Glassdoor