I applied online. The process took 1 day. I interviewed at TP (Bristol, England) in Feb 2011
Interview
It was a group interview of about a dozen people. There were some group assessments to do to assess your interpersonal skills (though it's not obvious how this was monitored with only two staff max in the room), some tests on listening ability (e.g. someone says their postcode in a call and you need to write it down) and some customer service skills tests, like writing a response to a complaint as the managing director. There were no one-on-one interviews. Great if you need to get a job, not so great when you have to work with some 'characters' who weren't filtered out at interview stage.
Interview questions [1]
Question 1
You are on a desert island. Put these 16 items in order of importance.
The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management