I applied in-person. The process took 2 days. I interviewed at TP (Chennai)
Interview
The interview process for the Customer Service Agent role was comprehensive and well-structured. It began with a resume screening, followed by an initial phone interview to assess communication skills and qualifications. Next, there was an in-depth in-person or video interview to discuss my experience and customer service skills, including how I handle various scenarios. A skills assessment involved role-playing exercises to evaluate my problem-solving abilities and customer interaction techniques. Finally, I had a meeting with senior management to ensure a good cultural fit, concluding with an offer for the position.
Interview questions [1]
Question 1
is to explain about my last experience in my career
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.