I applied through an employee referral. I interviewed at TP in Feb 2023
Interview
Initial interview it takes almost around 20 minutes Usual question starts tell me about yourself, “ personal details” also about my previous employer also my interviewer and myself conducted a small role play on how I can I handle the customer request over the phone.
Very short over the phone with HR, and just general questions asked. knowledge of the company their mission values and goals. You need to also know the basic customer service skills and show that you are detail oriented and have a willingness to learn.
No interview, if you passed the assessment then you get an offer. You will get an email about a group meeting (zoom) and from there you will accept the offer letter and sign the appropriate forms