I applied online. The process took 1 week. I interviewed at TP in Sep 2020
Interview
Competency based questions. They telephone you and interview you as they were a customer. They give you a script scenario and assess on how you respond to customer's queries. It wasn't that complicated at all. There are general questions.
I applied through a staffing agency. I interviewed at TP (Bergen) in Dec 2020
Interview
After registering at a job site, I received one phonecall from a recruiter at Teleperfomance. He was selling the job, more than I got to prove my skills. Experience,and lack thereof,held no significance.
Interview questions [1]
Question 1
'What do you think will be the difference between a private and a business customer?"
That's all I was asked, basically. With the turnover they have, I'm not at all surprised they don't take the interviews seriously.
Very laid back. Prepare your answers for most of the frequently asked questions in an interview. Also, prepare to elaborate on your experiences based on your resume. They will most likely base the hiring decision on your ability to answer the questions efficiently. No buckles, not many filler words, and your good.
Interview questions [1]
Question 1
What do you consider your biggest professional achievement and why?