A 3 stage process is divided into an oral interview, written test and final interview. The tests are quite easy if you have a decent level of English and your Native language that is checked under all circumstances.
I applied online. The process took 2 days. I interviewed at TP (Manila, ) in Sep 2021
Interview
I had my initial interview on the first day and then the final interview on the second day. Then follow the account validation if you successfully pass the initial and final interview via phone call.
I applied online. I interviewed at TP (Ferozepur Jhirka) in Sep 2018
Interview
The interview will be of 2 round
1. Telephonic: It's basically a simple round where you have to answer simple questions and just focus on your communication skills.
2. Manager round: The manager will ask some questions related to customer service and situation based.
3. Hr round
Interview questions [1]
Question 1
Tell me about yourself, why you choose this as a career, how spent your last day, qualities of Csr