TP Customer Service Representative (CSR) interview questions

A prescreening was done over the phone and then an in-person interview on site. I had to wait for 3 hours cause some person who was supposed to take my interview was late by an hour and then had to go for her breakfast and stuff , i answered the questions to best of my ability. I have no prior call center experience, and I believe that Management should not be picky if you have experience or not. I felt that my application was not approved because of this. And this lady who was so late was so rude she cut me off twice when i was speaking, Also it was a group interview and the other girl answered same as whatever points i said but she was experienced and i could clear see this interviewer was not ready to listen to me at all and for formality sake she did it!! i would never recommend this company to any one

The interview consisted of 3 different rounds. A simple multiple choice test, one to one interview and a mock telephone call round. Overall the interview was quite easy but it took quite long.