TP Customer Service Representative (CSR) interview questions

First interview was over the phone talking more than 20 minutes.The lady firstly she explained the role and what the project is and then make me questions from everything she said.At the end she marked a second interview.I was working in that time, so the day I went there I found more than 20 people waiting for the same position.I´ve asked the favour to go first for interview as it was during my working hours,I think I shouldn´t, i will never do it again.She was nice to me, make the normal questions and she seems happy with me saying that i am very motivated.The last phase was an english test as I am not english and sent the test in my email.I did it but I will never know why I was not selected.A part of the test was asking to describe my hobbie time.I just receive answer that I was not selected.Since then passed 5 month and almost every day i have sent the CV for other projects where my experience could fit, but I understood they would never take back a candidate that failed an interview.I Know that from an official source and I am really dissapointed that Teleperformance is just a mask or a carnaval.A person can learn and evoluate so I think anyone diserve a second chance.Never mind, I know so many people exauhsted of their work.

The Interview Process was fast and straight forward. It took approximately 3 weeks to reeive the job offer. Primary I was contacted by the HR person from Teleprformance and asked several question. Then I had to complete several tests (language test, typing test, some questions regarding customer service etc.). And after that I had 2 interviews the first one was with representative from Teleperformance and the other one was directly with the person responsible for the project (all the interviews were by phone)