TP Kundenberater interview questions

The position was for a Call Center Customer Representative. First I had to fill out an electronic form. Then the same day, I had my first interview with one of the supervisors who immediately told me that the only positions they had was for part-time, 5-9 pm, 5 days a week, at a minimum wage. I already knew this was not going to work out for me but I stayed around in hopes that I would hear something worth staying for. The interview was easy, she asked me general questions focusing on how I would handle upset customers and if I felt comfortable with my voice being recorded and reviewed on a constant basis. When we were done I was to complete a computer test. Also she said she would call me the following week for a second interview. While I was waiting to take the electronic test another supervisor called me into his office without explanation. I assumed it was for a second interview. He went straight to asking how I would handle upset customers. So clearly the company gets many of those. After the second interview I completed the computer test which was very easy, ex. create a folder, change the background, go to a specific website etc, it was done on a PC computer. Then I was sent to a basic orientation where it was repeated that the shifts would be 5-9 pm, 5 days a week with a rotating Saturday shift. You do not get the benefits advertised unless you are full time. No vocation before 6 months of employment. You have to pay for your own headset and your criminal check. I ran out as soon as I could.

You will get a call by a recruiter who will lie to you, and afterwards you will be hired, but have less than 50% chance to get pass the training period