I applied in-person. The process took 1 day. I interviewed at TP (Shreveport, LA) in Aug 2018
Interview
The interview process was tedious and long but everyone was super friendly and helpful. It’s like a one stop shop...typing, computer knowledge test, 3 interviews, hire, background check, paper work, and drug screen all in one place.
Interview questions [1]
Question 1
If you saw or met someone with a disability how would you react.
I applied online. The process took 1 day. I interviewed at TP (Sierra Vista, AZ) in Jan 2018
Interview
very simple questionnaire asking about yourself and your work ethic. After that you'll listening in on calls on the floor to figure out if that's what you want to do. Lastly you may be able to do the second interview same day. Takes about 2-3 hours.
I applied online. I interviewed at TP (Panama City Beach, FL) in Aug 2018
Interview
Typing test lots of commas (practice your typing skills), face to face interview basically how you handled upset customers in the past, how you distracted them, how to refocus them.
Interview questions [1]
Question 1
How would you refocus this upset customer and save the account?