Tech Mahindra Customer Service Associate interview questions

During the recruitment process, the company conducted only one round of telephonic interview, which primarily focused on asking basic questions. These questions were designed to evaluate the candidate's communication skills, professional demeanor, and willingness to work flexible hours, particularly the night shift. The interviewer asked the candidate to introduce themselves, highlight their relevant skills and experience, and provide a brief overview of their career goals. Additionally, the interviewer inquired about the candidate's availability and willingness to work night shifts, which are often required in certain industries or job roles. Overall, the interview was a preliminary screening to determine if the candidate would be a suitable fit for the job and if further in-person interviews were warranted.