Tesla Customer Support Representative interview questions

First, you will have a telephone interview. After you are invited for the second step. Recruitment event. The event includes: Company presentation. Yourself presentation. They asked us to get into 2 person groups and present each other. After there is a group case. (how to react when customer realise that his car is broken again after the long service during the way back home). After a test drive - you will not be a driver. Another point - lego case. There is a group of 5 persons you will have to see the solution how to built up the aeroplane (time 1 minute) and give instructions to another people without touching. Only instructions. Then you will get short 20 minutes individual interview. All together takes around 3 hours.