I applied online. The process took 1 week. I interviewed at The Home Depot (Fort Collins, CO) in Aug 2010
Interview
I applied online at homedepot.com. Two days later I received a phone call requesting an in-store interview, which I accepted. The interview was carried out in the store I was applying to. It was just a 1 on 1 interview with one of the assistant managers. It was fairly brief, about 30 minutes long, and just covered basic people skills and customer service background. It seemed it was mostly just a conversation testing if you will work well in a retail environment more than background specifics. I suggest just being friendly and open, the Home Depot looks for friendly, helpful people.
Interview questions [1]
Question 1
What was your most difficult customer experience and how did you handle it?
20-minute interview, asked scenario-based questions and experiences with customer service. The interview had a video call component and an in-person interview. The interview had questions about comfort with learning new programs and asked about availability.
it was short and it was simple very quick and they hired me on the spot probably due to needing people and being short staffed, but the staff was nice and polite they did also send me an email before hand to schedule my interview
I interviewed at The Home Depot (Flower Mound, TX)
Interview
Easy....mostly interested in your ability to be regularly on time with consistant attendence. My construction experience helped immensly in my position as Sales Associate in gthe hardware department. I becamr the highest paid associate in that department in just two years with 3 salary increases.
Interview questions [1]
Question 1
They asked several questions but due to the fact that I was so over qualified...it was 'how soon can you start".
