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      The Home Depot

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      The Home Depot interviewsThe Home Depot Customer Care Associate interviewsThe Home Depot interview


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      IKEA
      3.6★Compensation & Benefits

      Customer Care Associate Interview

      Jun 14, 2018
      Anonymous employee
      Marietta, GA

      Other Customer Care Associate Interview Reviews for The Home Depot

      Customer Care Associate Interview

      Feb 24, 2016
      Anonymous Interview Candidate
      Atlanta, GA
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at The Home Depot (Marietta, GA) in Jun 2018

      Interview

      Everyone from the head of HR to security behind the front desk was incredibly friendly and personable. It felt more like I was chatting with old friends rather than being interviewed. From the time that I applied to the time that I got an offer was less than four days. Applied online, auto-generated e-mail invited me to take and complete an online pre-interview/skills assessment. Recruiter e-mailed that night and invited me to select a day/time for their on-site interview at corporate.

      Interview questions [2]

      Question 1

      Have you ever had to deal with a difficult co-worker?
      Answer question

      Question 2

      Describe a time where you went above and beyond to please a customer.
      Answer question
      1
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at The Home Depot (Atlanta, GA) in Jan 2016

      Interview

      The interview was held in Atlanta, GA. There must have been an applicant with the same first name as me, they mistakenly took her before coming back to get me for my interview. After being escorted to the office I waited about 30-45 minutes before even getting started with the interview. They did not have my file, when she went to retrieve it, she still came back with the wrong one. The interviewer was using her phone a lot to text with co-workers about who would be interviewing the applicants, because the next interviewee had shown up and as I mentioned they were late. They were disorganized, unprepared, and extremely late with the interview. Overall inconsiderate about other people's time, and showed little respect to doing their part to be prepared. I still waited and went through the process because I had driven a while to get there. Wouldn't have accepted the position if it was offered, the pay was too low, and the location was too far, and most of all the whole interview process was displeasing.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Customer Care Associate Interview

      Apr 5, 2012
      Anonymous Interview Candidate
      Austell, GA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at The Home Depot (Austell, GA) in Mar 2012

      Interview

      It was a standard interview 6 questions, and I was very nervous. So it did not go so well for me because, on top of that I was not prepared. And I felt so much presure form myself to say the right things. But I got the opportunity to get another interview, and I will be prepared this time.

      Interview questions [2]

      Question 1

      how would you deal with a situation wher two employees had a difference of oppinion on how to complete a task?
      Answer question

      Question 2

      explain a time you went above and beyond for a customer?
      Answer question