The Home Depot Customer Service Representative (CSR) interview questions

This was for the call center in Kennesaw Ga. The questions they ask based on situations. To begin I was first interviewed by 2 HR professionals. They asked their questions using a TASK or STAR approach. So take your time and really answer the questions with the most detail and literally tell them a story (Don't forget your eye contact!) I have a very bubbly personality and I honestly WANTED to work there. The more you are engaged with the interviewers, the better your chances are. After the interview I shook hands and they asked me to wait out in the lobby. Next I was interviewed by another HR professional and she detailed what I would be doing and if I was okay with structure (coming from Walgreens it was refreshing I love the face to face, but it wasn't paying the bills lol). Then she asked for availability, etc. Again I shook hands with her and waited in the lobby again. I was interviewed yet AGAIN by a third HR professional and was formally offered the position. I asked a couple more questions about the company and she ushered me in to fill out paperwork and get my drug test forms and the Background clearance forms.