I applied through a recruiter. The process took 5 days. I interviewed at The Home Depot (Detroit, MI)
Interview
You will attend an assessment with approx 4-6 other candidates. You are watched and graded on everything. Dress, timeliness, questions, interactions, etc.
Apply online, corporate office reviews open jobs for each store and selects canidates from pool. They will called and asked 5 basic questions: ie are you available to work a flexible schedule. If successful, corporate will email applicants information to the Store manager and the ASDS(associate support department supervisior). The ASDS will contact canidates and set up interviews for the canadate with ASM(assistant store manager). ASM will ask about 10 structured interview questions. If successful then ASDS will set up interview with Store manager. Store manager can ask whatever legal questions needed to determined if candidate is the right fit for the job opening.
Interview questions [1]
Question 1
Tell me about your greatest customer service experience you have had with a customer?