Phone interview, rather unprofessional, connection issues for online linkup, disconnected twice. The entire process seemed hokey. I nearly declined the offer as I wasn't sure it was legitimate. I should have trusted my instincts, as management in general has been kind of a joke. I've worked in two positions in two separate regions, and consistently, managers are not experienced in anything but UPS. It is a rather myopic view of the business world and of sales.