UPS Inside Sales Representative interview questions

Is like any other company you go online fill in an application, an hr rep calls you with sample interview questions, tell me about a time about this...etc. make sure you read the job description, then if you go to the next step after the phone interview they'll sent you an online assessment which is really HARD they're like critical thinking questions! with right and wrong answers is 18 questions and you have 20 mins. YOU MUST PASS it in order to get to the in-person interview! I didn't passed it.