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      Customer Service Interview

      Oct 11, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UPS

      Interview

      Easy fast quick reliable professional over the phone about 20 minutes long spoke with an hr representative Human Resources calls you discuss skills answer revel-ant questions experience personal questions benefits work hours

      Interview questions [1]

      Question 1

      Idk right now been too long
      Answer question

      Other Customer Service Interview Reviews for UPS

      Customer Service Interview

      Jul 25, 2024
      Anonymous employee
      Yakima, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at UPS (Yakima, WA) in Nov 2022

      Interview

      Super easy, first phone then in person must provide your resume. They prefer a lot of bilingual people. The interview honestly is 30 min, it took about a week for them to get back to me

      Interview questions [1]

      Question 1

      How much customer experience do you have
      Answer question

      Customer Service Interview

      Feb 19, 2018
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at UPS (Chicago, IL) in Jul 2015

      Interview

      The whole interview was about 25 minutes. It was more like casual conversation while you provide some basic info of your educational background and past work experience. Then I was asked given some hypothetical situation to solve the problem created by the customer. I guess my answer was not good enough to get me pass.

      Interview questions [1]

      Question 1

      How would you handle the situation if an impatient customer yells at you?
      1 Answer