You have to work initial in the building as a package handler. Upon being hired you are to go to the human resources department and inform them of the decision to persue management opportunities. If you are selected you will begin the MAPP process. First is entering in your information. Then you will be reviewed by your full time operations supervisor who will then select you to take the aptitude test. This test focuses on see the consistency of your answers/decisions. There are no right answers, just a right way to take the test to be favorable to what UPS is looking for in a supervisor. After passing the aptitude test you are then just waiting for a position to free up. The first position that frees up, you will then be promoted to supervisor. UPS looks for very loud assertive management employees. There have been quiet supervisors become promoted but they are usually looked down upon as lesser or weak and unfit for management. If you are quiet you will have to be manipulative, and effective in the communication you do conduct.