I applied online. The process took 4 weeks. I interviewed at Waitrose (Ruislip, England) in Mar 2023
Interview
Quick 1 on 1 chat with the store manager, she asked situational type questions to see how we behave with customers and colleagues. Also checked about availability and when I can start
Interview questions [1]
Question 1
If something was spilled on the shopfloor what would you do?
Pretty easy, just asked about experience and strengths. Then did a group exercise where we had to prioritise tasks. Then we had to talk about why we chose certain things and what impact it had on sales
The recruitment process comprised of one online task, one round of in-person group tasks (based on real life scenarios) and then a one to one interview. The online task, in-person group tasks and one to one questions were straightforward.
Short initial interview with typical questions asked during any other behavioural interview. Might have been an initial online screening asking about how you are in the workplace and your personality.
Hiring manager was very friendly and patient.
Interview questions [1]
Question 1
Tell me about a time where you experienced a problem, how did you solve it?