I applied online. The process took 1 week. I interviewed at Waitrose (Glasgow, Schottland) in Nov 2024
Interview
It was really laid back, did have to wait for a while, only a couple of questions guessing that’s due to it being a seasonal position? Went by really quick aswell. Thought there was going to be much more questions however, very brief didn’t even get to say everything I wanted to and prepared for.
It was fine it was just a regular interview where they ask you how you would respond to certain customer service scenarios It was fine it was just a regular interview where they ask you how you would respond to certain customer service scenarios It was fine it was just a regular interview where they ask you how you would respond to certain customer service scenarios
Interview questions [1]
Question 1
How would you respond if a customer wanted your opinion on what they should order
Online test multiple choice scenario questions an ranking yourself, then 2nd stage is interview and work in group to solve questions like e.g. what do you do if we don't have a certain product a customer wants
I interviewed at Waitrose (Welwyn Garden City, England)
Interview
Group interview, had several people split into smaller groups which they then asked to collaborate on questions. Seemed important to be communicative, and open to the feedback of others interviewing.
Interview questions [1]
Question 1
What are the importnant aspects to customer care to consider whilst being a JL partner.