Walmart Customer Service Manager interview questions

If you are not contacted after applying, you must call the HR dept. again and again until they ask you to come in. Seems excessive but with the volume of applicants at times you need to "push" yourself ahead in the selection process. When you come in you will usually be interviewed by the area manager of the position your applied for. Make sure you mention previous retail or specific knowledge of the area your going for because your pay increases based on experience. Once you go in for the interview, they have more than likely already determined your pay rate and you will have to be approved by upper management if it's going to increase. The personnel office is usually a medium sized room with a row of computers for computer based learning (CBL's) for new hires. Expect to have people doing CBL's and random associates and management going in and out of the area during your interview, unless the interviewer has asked that no one enter the office and that rarely happens. The interviewer reads a sheet of stale predetermined outdated questions and they rate each one depending on what you say. Allot of "what would you do" and "john has a problem.....what would you do?" kind of questions. Honestly as a interviewer myself, for new stores especially we would hire an individual no matter how the interview went merely based on the immediate need for more associates.