Group interview with other candidates and you really have to be ready to answer everything in a group setting. Its hard to bring yourself to the attention of the interviewer but unfortunately thats how it is.
Interview questions [1]
Question 1
Lots of questions about customer satisfaction and they give you situational questions as well
Applied online and got in through referral, I had situation-based questions, prior customer experience and risk handling situation questions. Overall, the interview process was smooth and took 2-3 weeks for onboarding procedures. The total duration took almost 3 weeks.
Easy, Straight forward. Not hard to get hired. Just be open and honest they will hire anyone. Don't stress it, very easy questions. Like I said, they will hire anyone