I applied online. The process took 3 weeks. I interviewed at Wells Fargo (Westlake, TX) in Oct 2013
Interview
Online application, wait to be called phone interview, then interview with possible Supervisor, wait for security check. Go through a paid training class's, if new to W. F. 10-12 weeks of training, if coming from C.S. then only 6 weeks of training, up to them.
Interview questions [1]
Question 1
When did I fail in a job and what I did to correct that, what were the results.
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?