Mostly confirming and getting more information regarding what was on my resume. She told me that I would not be an employee but rather a sub-contractor and asked if I was familiar with the 1099 process for getting paid. Then she told me what the salary was and asked if that was acceptable.
What are your strengths?
Why should we choose you?
Call center assesment
How would you deal with a angry customer
Average, basic questions - quite role specific. Would like you to know 'a day in the life of' (there's information on their website) and the very specific details.
What are your strongest attributes?
Tell me about a time you handled a irrate customer ?
Name a time when you had to deal with a difficult customer.
How you deal with one customer that would not smile
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