There is a test you take if you make it past the first interview
Account Services Representative Interview Questions
131,105 account services representative interview questions shared by candidates
Why I wasn't working at the moment
sell me this pen
What are you currently doing? Why you want this position? Biggest weakness? After spending an hour filling out their online assessment, then taking the time to set up a phone screen, you would think this company would put more emphasis on having a genuine concersation.
Scenario questions, typing test, phone assessment of role playing that tests the level of customer service, and a computer test that tests the ability to multitask and navigate screens while handling a call
How would you deal with than upset customer?
How would you upsell a product.
There wasn't anything difficult that I was asked. The whole thing was over in about 5 minutes.
Tell me about yourself Tell me a story
Why do you want to work for us
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