Account Services Representative Interview Questions

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Behavioral and technical interviews were asked across the 5 interviews. Some of the questions are mentioned below: 1) Give a brief introduction about the company. 2) Why do you want to join Ventura Foods 3) Why did you leave your previous organization 4) Describe a situation wherein you dealt with ambiguity at workplace 5) How did you deal with a coworker who disliked you in your previous role 6) Mention the biggest achievement in your previous role 7) Mention the KPIs in previous role 8) Describe a situation where you made a mistake in your previous role 9) How did you deal with conflicts within the organization and with customers 10) Mention an achievement not mentioned on the resume 11) Mention some of the challenges faced by the foodservice industry currently
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Key Account Manager

Interviewed at Ventura Foods

3.5
Apr 10, 2019

Behavioral and technical interviews were asked across the 5 interviews. Some of the questions are mentioned below: 1) Give a brief introduction about the company. 2) Why do you want to join Ventura Foods 3) Why did you leave your previous organization 4) Describe a situation wherein you dealt with ambiguity at workplace 5) How did you deal with a coworker who disliked you in your previous role 6) Mention the biggest achievement in your previous role 7) Mention the KPIs in previous role 8) Describe a situation where you made a mistake in your previous role 9) How did you deal with conflicts within the organization and with customers 10) Mention an achievement not mentioned on the resume 11) Mention some of the challenges faced by the foodservice industry currently

On-site assessment consisted of 4 customer service calls. Answer the calls and resolve the issues within the allotted time. If you replay the call "points" are deducted, so it is best to get the information the first time around. After service calls are resolved, personality assessment is conducted
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Customer Service Representative

Interviewed at UnitedHealth Group

3.4
Jul 29, 2012

On-site assessment consisted of 4 customer service calls. Answer the calls and resolve the issues within the allotted time. If you replay the call "points" are deducted, so it is best to get the information the first time around. After service calls are resolved, personality assessment is conducted

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