Areas of interests were about : Critical thinking, Case Management, Product Knowledge and troubleshooting, Global thinking, Team player, Customer advocacy. One of an interesting question was : who's the main competitor ? Looks like many candidate failed on that one.
Would you be willing to work 24/7?
How you dealt with a stressful situation and what was the end result.
Do you have experiences in Techincal Support Service?
How could your previous restaurant work help you in this position?
Situational questions, what are you proud of that you've accomplished, strengths, weaknesses, your favorite music.
Casual questions only
Questions were not difficult or unexpected, this was a fairly standard interview process outside of the aptitude test.
What qualifies you for the position?
- Tell me about yourself - Where do you see yourself in 10 years time? - Describe your 3 strengths - Describe your weakness - Why Handelsbanken Several standard situational questions
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